I have always been an approachable and positive person. Everything I do is for my family, my fiancée Sarah, daughter Brooke and son Max.
We all love spending time together going to see motor racing, eating out, holidays together, in fact anything we can do that we all enjoy we try our very best to do as many as possible.
I train in the Gym every night and used to be a contestant in local Strong Man competitions each year. I have now retired but I continue to enjoy powerlifting now and the social side of training..
I started work for Freecom in 2006 and have experience in both technical and client facing work and communicating often complex concepts into understandable language.
I have more recently been specialising in building websites on multiple platforms., particularly using out in house platform Beachvole which was designed and built solely for webshops and built hand in hand with Google and other search engines.This platform was updated again to Woodlandvole and this is built on Bootstrap technology and is super-fast and efficient and works perfectly with search engines, however, websites on this platform are built purely out of code and can be very complicated if you’re not familiar with html5 CSS and bootstrap.
In addition, for those clients who have less complex needs or tighter budgets we also use the latest version of WordPress to build websites in the times that the customer would like a cheaper alternative to our completely bespoke platform, WordPress is extremely user friendly and we have become highly skilled in developing on this platform.
In 2019, the previous owners of freecom had bought another company and were less involved as a result, My brother and I decided to put an offer in for the company that we are so passionate about. The previous owners accepted our offer so we went through the process of a management buyout. We officially signed the paperwork on 6th December 2019 and we are both committed to developing the company and its staff to be a leading player in the provision of Web related services to clients across the UK.
First, I believe that family is key, not only my wife, two daughters, our dogs and our wider families, but also our Freecom family and our School Life family.
Along with my brother I am co-owner of Freecom Internet Services Ltd.
I enjoy travel especially in the UK, my family and I like to visit and stay in the many beauty spots scattered around the UK, we enjoy the authentic and not so much the tourist traps. One of our goals is to spend several weeks in our VW camper touring Scotland, especially the NC500.
Not knowing what I wanted to do when I left school, I enrolled at Halesowen College on a science course as I felt this was a good way to keep my options open. Whilst in my last year of college my neighbours brother started a security company and asked if I wanted to earn some cash whilst at college.
My primary job was to look after a car garage in Netherton through the night which gave me ample opportunity to complete college assignments without distraction 🙂
When it came to deciding what to do after college my mind was pretty much made up as I was now used to earning quite good money, I wanted this to continue.
I quickly progressed at the security company from static patrols to being the on-call mobile guard. I was then given the opportunity to oversee security for Sandwell College which had several campuses at the time.
I then became part of the Building Services team for Sandwell College and was able, as a perk of the job, to take any course I wanted.
As I had an interest in computers, I decided to take a HNC in Computer Science course.
I then applied at Sandwell College for a Computer Technicians job; however, I was told that I had not got enough knowledge and experience to get the job, this drove me on so I applied for several IT related positions, one of which was a trainee 1st Line Support logger for a company called OneView based in Dudley.
I started there in the middle of 2000 and after a merger with another company there was a reshuffle, and I was asked to head up the new look support team.
From then on I progressed through the business from 2nd and 3rd Line support to then become Operations Manager, Technical Director and then Managing Director.
Back in 2014 I approached my daughters’ school, as their website was dated, and offered to build them a new one it was this conversation that sparked the idea for School Life (https://www.sch.life/), what started as a bit of a hobby has now grown into a full-time roll. We have schools from all over England and work closely with Dudley MBC on special school projects like SiSS (safeguarding in school sports – https://www.siss.uk/), Dudley Parenting (https://www.dudleyparents.co.uk/) and Dudley’s free swim initiative (https://freeswimindudley.co.uk/).
During the first quarter of 2019 my brother and I decided to complete a management buyout for the business that we both passionately care for, the buyout was completed in December of that year and has since continued to grow.
I’m proud to be from the Black Country and to be a part of Freecom helping local, national and international business clients to achieve their potential with an online presence
I have a young family of 4 boys and a loving and hardworking wife. In my spare time I’m a bit of a gamer and love playing pool with friends in local pubs and pool halls
I came to Freecom in 2011 as Head of Finance.
I set up all of the financial systems and controls for the company after it had been split away from its parent company Directory Technologies Ltd and made an independent part of the group.
The owners focus was on Fruugo.com which gave me the autonomy to setup all aspects of finance that Freecom needed to move forward. These elements included a Direct Debit facility for collecting payments from customers, bank accounts and more robust company funding.
In 2014 I reduced my involvement with Freecom and acted purely on a consultancy basis. I was delighted in 2019 when Jon and Mike acquired the business and offered me a senior position to help push the business forward. I have now taken up position as Finance Director and we are looking forward to a very positive future indeed.
I’m a very friendly, outgoing person who enjoys spending time with friends and family.I enjoy spending weekends away with my partner Sarah, as well as looking forward to holidays each year with our groups of friends.
I particularly enjoy settling down to watch films with a good takeway.
I started working for Freecom back in 2011, after previously working for Virgin Media for 5 years.
Due to my previous work experience, I started out as a dedicated account manager along with a few colleagues from Virgin Media who also followed, with my main role being the point of contacts for a selection of existing clients.
My duties as an account manager consisted of service calling clients to ensure everything was okay and to provide any assistance if they needed it as well as promoting new and upcoming services that the client could benefit from all while providing a high standard of customer care.
While in the account manager role, I showed enthusiasm to learn more about the technical site of the business, and this I was trained by the company which allowed me to provide technical support as well as account support at the same time.
Shortly after, I moved over to the technical support department as my main role as 1st line support – the initial point of contact for customers that need technical help. The common tasks while being in support consisted with helping with the email services and setup, broadband support as well as some website assistance.
Whilst in this role, I was learning more and more about how our servers work, how they are set up within Amazon Web Services (AWS) compared to how they were set up in our previous data centre, and how they can be improved by looking at potential new services and improvements that was on offer. This progressed me further to a 2nd line then 3rd line position, dealing with more of the operations aspect of the role, finally finishing with being appointed Technical Director, allowing me to managing other members of staff to bring them up the same path of progression I took.
Due to more support for websites being required, I started to practice and get myself more experienced with our custom website platforms, as well as open source platforms such as WordPress.
I now provide help with website amendments, complete builds while still being able to provide technical support as well as account assistance which results in a better experience for the client.
I’m a father of two beautiful daughters – I’m legally bound by a father daughter thing to say that! I’m also the carer of a strange furry thing called Toffee, who likes to ride around the house on my shoulder..The cat.
Apart from the more usual interests of reading and movies, I love cooking. Nothing like a professional, but I have graduated up to not burning water.
My daughters now live with their respective partners, not because of food poisoning I might add! So, it’s lovely catching up with them whenever possible – meeting up for a drink, eating out or just staying in.
Having more time on my hands now I have recently taken up photography again. Something I did years ago, but when you have a family certain things get left by the wayside.
I can often be found in the kitchen sketching in a note pad while waiting for something in the oven. In fact, despite it being the digital age, I’m still a compulsive pencil and paper user – you name it, lists, notes, sketches!
As well as sketching, I have been known to paint on occasion. Another love is the outdoors, whether walking the hills, countryside, coast or woodlands, I’m happy in any of them – with the right clothing, rain or shine!
I’m lucky to have some close friends, and of course my wider family who I get together with whenever the opportunity arises.
Between 1995 and 1999 I worked in the NHS. Besides the scientific side, one of my duties was to write SQL to query the database for the Consultants and Pathologists. They would require up to date reports once a month with numbers of cases, types of cases and other non-personal data/statistics. During this time I took an interest in HTML, and always having an artistic leaning, started to teach myself Photoshop (version 4 at the time!)
September 1999 – Employed by Oneview (as Freecom was originally known) as a web designer. By this time, I was proficient in Photoshop, and could hand code – most of the designers at this time used a WYSIWYG editor such as Dreamweaver.
In early 2000 Oneview was taken over, and renamed Freecom. I remained a designer, and we moved to larger premises at Castle Mill in Dudley.
Initially, all web sites were plain HTML files, uploaded to the server via FTP. But this changed in late 2000 with a collaboration with Openshop (GmbH), who provided a platform for rapid site deployment, and ecommerce facilities. I was moved from site design to just create graphics for the new platform for the other designers to use – such as button sets, arrows, and other ‘generic’ items.
2004 Freecom decided to build their own web site builder and hosting platform. This was to be known as RapiBuild, and was coded using ColdFusion. Due to a good knowledge of HTML, some SQL and PHP, I was moved in to Development to do the back end UI design. Development on RapidBuild ceased in about 2007 (due to another platform being started), and I went back to website design. Having picked up ColdFusion along the way – I was also required to maintain and add bespoke functionality when required to RapidBuild until it was finally pulled from commission!
I have worked on literally hundreds of web sites and other projects over the years in all types of industries and business sectors. Including on the companies own web sites and projects.
In 2007, Freecom developed a mobile app platform, and I switched briefly to building mobile apps. I have been asked to design, logo’s backdrops for exhibition stands (NEC and Earls Court), flyers, business cards, brochures, and even a school prospectus.
I also have knowledge of several web platforms and technologies including WordPress, jQuery, Bootstrap, and CSS.
2021 I have taken responsibility for SEO work for clients.
A full stack software developer creating unique user experiences as a specialist in web, mobile & SaaS products. Passionate about utilising relevant programming languages to create hybrid and progressive programs.
I am a full stack software developer creating unique user experiences as a specialist in web, mobile & SaaS products. I/m really passionate about utilising relevant programming languages to create hybrid and progressive programs.
More recently, I have been working on a variety of historical projects for a range of SME, SaaS and enterprise clients including web apps, mobile apps, API integrations and desktop/embedded solutions.
Experienced in full stack technologies including:
Front end web languages:
Back end web languages:
Desktop and mobile languages
I am a friendly, outgoing and confident person, I am a mom to my two children Max 14 and Brooke 12, finacee to Jon and we have 3 dogs, a chihuahua called Rudy another chihuahua called Betty and a big huge dopey Rottweiller called Frank.
As a family we spend a lot of time walking the dogs, spending time with extended family and a good film night on a weekend. We are a holiday loving family as it means we get to spend lots of quality time together.
I also spend a lot of time with my mom since we lost my dad, I manage the daily running of the household bills, shopping and anything she needs help with around the house and garden. I love spending time with my mom.
I have recently joined a gym with a personal trainer and I am absolutely loving it. Jon and I also have a very active social life, we have some very close friends who when we can enjoy a Saturday night together.
Before Jon and Mike bought Freecom I was actively involved in social media and attended networking events with Jon around the Midlands.
2019 – 2020 Whilst at the networking events I engaged with business owners from all sectors ranging from small start ups to corporate business. I was employed on a full time basis when Jon and Mike bought Freecom in December 2019. I was employed to look after credit control, I had daily contact with customers to collect any outstanding balances, I dealt with the customers with courtesy, respect and understanding due to the difficulty of the last 18 months. If any customer were in financial difficulties I would make arrangements for manageable payment plans that would help the customer and ensure we were paid for our services.
2020 onwards Senior account manager – In January 2020 Freecom began to expand its customer base with larger business owners which meant Freecom needed a dedicated account manager. With my experience in credit control it made perfect sense for me to be promoted to senior account manager. My primary role is as a main contact for Freecom’s customers to discuss their requirements for new builds, editing existing sites, plug ins and bespoke systems. I liase closely with our development team to keep the customer informed of costings, time frames and gather content from the customer.
Another part of my role is to keep the customer fully updated with their own personal digital road map this includes speaking with Freecom’s director of digital strategy. I work closely with Freecom’s customer account team ensuring all billing is correct and customers are satisfied with any payment terms. I believe that if customers are happy and kept in the loop its makes for an excellent relationship.
As Jon’s Fiancée I am passionate about everything Freecom is involved in as I want the business to grow and go from strength to strength.
I am married with two children one is 19 years and the other is 12. We enjoy going away in our campervan exploring new places. We have also have two rescue dogs which we love to take away with us. I like to read and watch various genres of film and TV box sets. I also enjoying gardening. I have many friends that I love to socialise with and eating out.
Throughout my employment history, I have always had dealings with the public, gaining excellent interpersonal and customer relation skills. Since 2000, all my employment knowledge has been gained from within the education sector.
In January 2020, I left my job of 10 years to pursue a carer within the family business Freecom Internet Services; School Life. My educational background has been extremely useful in developing my new role as Area Manager for School Life. My role is to service the schools within my area offering advice, support and training on the platform.
Moving forward I have created new marketing material to enhance our profile and gain new leads.
My past knowledge and experience cover a range of duties:
- Budget control and monitoring
- Providing advice and guidance to stakeholders
- Front office reception duties, dealing face to face with the general public.
- Office duties including typing letters, filing, postal duties, handling petty cash.
- Maintain day to day personnel procedures, e.g. absence monitoring and return to work.
- Being aware of and complying with policies and procedures relating to child protection, health and safety, security, confidentiality and data protection.
- Organizing and planning training events.
- I see myself as a very organised individual, I can manage my own workload and those who work with me. I enjoy working within a pressured environment.
- I am very much a people person and thrive on building good relationships. I excel working as a team member; however, I am equally competent working from my own initiative as an individual.